Specialty Advertising Association of Greater New York

Specialty Advertising Association of Greater New York

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Webinar with Randi Busse

  • May 24, 2018
  • 8:30 AM - 9:30 AM
  • At Your Desk!


Get Educated and Get Certified with SAAGNY!

Thursday, May 24, 2018

8:30 a.m. note new time

District 1 Regional Association
Educational Webinar

View the webinar from your desk!

Randi Busse,  Customer Service and Retention Expert

Turning Rants into Raves: Turn Your Customers
On Before They Turn On YOU!

This program is designed to help employees think like owners and learn the skills they need to delight customers. Attendees will learn:

 What customers want

 The difference between customer satisfaction and customer loyalty

 The intersection between social media and customer service

 Why a complaint is a four-letter word!

 How to sell without selling

 How to inspire your customers to refer you

Target Audience: This presentation is appropriate for audiences of all types, as customer service is the responsibility of all people in an organization.

Presentation geared for: This presentation is geared for employees at all experience levels.

Register Here

Contact Us

50 Tice Blvd  Suite 340
Woodcliff Lake, NJ 07677 new

Phone: (914) 848-7369
Fax:  (914) 365-2541


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